Client Services
Case Study: Last Minute Agent
Problem:
Account was with a large well-known employee benefits firm. For three consecutive years, their renewal was presented as a spreadsheet showing their options in the market with less than a 30- day window to make a change. Group has 100+ employees, is a multi-state company with high on-going medical claims. There was no pre-planning, no long-term solutions, no compliance assistance and no assistance with employee communication.
Solution:
Braden Benefit Strategies, Inc. worked with the different factions within the company to identify the perceived issues with the employee benefits. Once these issues were identified, solutions were created and implemented.
Results:
The sources of high claims were identified and disease management programs instituted to help those employees with their healthcare needs resulting in lower claims. Those claims that were severe were given the proper case management needed to assure the employees had proper and efficient treatment.
Long-term strategic plans have been designed to move the company toward the Consumer Driven Health Care model using a dual option product line offering employee choice and engaging the employees in fiscal responsibility for their healthcare spending.
The company works closely with BBSI to assure compliance in the administration of their benefit plans as well as to assure communication of these plans and the compliance issues to their employees. BBSI staff members have become trusted advisors at several layers of management within the organization.
This company has seen premium increases of 56% in 2001, 8% in 2002, 9% in 2003, a 4% decrease in 2004 and a 7% increase in 2005. However, with long-term planning, working the market and strategic execution we were able to decrease the cumulative premium paid by 8% over the 2001-2004 period while participation in the plan increased 15%.